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Questions & Answers

Connecting to WMIS Internet

Hosting, Web Development and Domains

About WMIS Internet

 

What are WMIS SMTP and POP3 mail servers?
SMTP (outgoing mail) smtp.wmis.net
POP3 (incoming mail) pop3.wmis.net

What are WMIS primary and secondary DNS servers?
Primary DNS - 216.109.194.1
Secondary DNS - 216.109.194.2

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How do I setup my computer for a new dialup account?
Go here for a step by step guide. Or call our Tech Support line at 888-482-9647.

 

How long does it take to set up a new account ?
Orders for accounts will be configured within 24 hours, and most times will be done the same day. Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

 

Can I upgrade my account anytime?
Yes. You can upgrade at anytime, but a setup fee for that account is charged.   We will also give you any monthly credit toward your new account for the amount already paid on your current account.

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What do the error codes mean?
100 Continue
101 Switching
Protocols
200 OK
201 Created
202 Accepted
203 Non-Authoritative Information
204 No Content
205 Reset Content
206 Partial Content
300 Multiple Choices
301 Moved Permanently
302 Moved Temporarily
303 See Other
304 Not Modified
305 Use Proxy
400 Bad Request
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found
405 Method Not Allowed
406 Not Acceptable
407 Proxy Authentication Required
408 Request Time-Out
409 Conflict
410 Gone
411 Length Required
412 Precondition Failed
413 Request Entity Too Large
414 Request-URI Too Large
415 Unsupported Media Type
500 Server Error
501 Not Implemented
502 Bad Gateway
503 Out of Resources
504 Gateway Time-Out
505 HTTP Version not supported

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Connection Speed...
There are many factors that influence the connection speed of a computer on the Internet. Web sites that provide "speed checking tools" are limited in their ability to accurately calculate speed and/or diagnose speed problems. It is important to remember that when connected to the Internet, your computer becomes part of the Internet network. Your speed is affected by the operation of the whole network. In other words, a slower than expected speed could be attributed to several simultaneous factors anywhere in the network, not one single connection or server.

The type of circuit, distance from the telephone company’s Central Office and even weather conditions all influence the speed of dial-up, ISDN and DSL service. In addition, the processing power, available hard drive space and certain system settings on computers all impact the speed with which data is sent and received. Even when all of these components are at optimal performance levels, congestion on the Internet backbone or a slow server at the other end of your connection can increase download times.

You can try a couple of things to test your speed.

1. Run an FTP test. This will indicate the speed of the connection between your computer and WMIS Internet. Click here for instructions on FTP.

2..If you have high-speed access, such as DSL or T1, "tweaking" your computer system by adjusting the initial TCP Receive Window Size in the Registry can result in faster speeds. The TCP Receive Window Size establishes the amount of data the server can send to the client computer before an acknowledgement is required from the client. See http://support.microsoft.com/support/kb/articles/Q256/9/86.ASP for more information about the Windows Registry.

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What is a Virtual Server?
A Virtual Server is a home for your web site on WMIS web servers.  We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and since email can be addressed to your domain (eg.WWW.YOURNAME.COM ) you will not haveto announce a new email address if you change internet providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your www.yourname.com with you.

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Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front.   For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

 

Can I check domain name availability?
Yes. You can check domain availability, contact us today.

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Does WMIS Internet offer domain name registration? 
Yes. The cost is $15 per month.

 

Can I transfer existing domain name to WMIS Internet?
Yes. Whether you place an order by telephone or via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for your current Registrar to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from the current site. NOTE: You need to be able to receive e-mail at the address on file with your current Registrar
.

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What is the fee for domain registration ?
We charge $15 to register a new domain name. This fee covers the first year. WMIS will send you an invoice via email for renewal after the first year at the rate of $15 annually.

 

How long does it take before my domain name is active?
Once the domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

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Does WMIS Internet offer web page design services?
Yes.
contact us today.

 

How do I transfer files to my web site?
Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. An FTP tutorial is available for first time users
here.

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Will I have unlimited access to update my pages ?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site on the WMIS Internet server.

 

Can multiple domains point to the same HTML files ?
In general, if you have more than one domain account at WMIS Internet we can point each domain address to the same HTML files. Yes there is a one time $50.00 fee to mirror sites.

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How do I pasword protect a directory to limit access?
You can limit access to a directory on your Website by using HTaccess, ask us how here.

 

How long has WMIS Internet been in business?
WMIS Internet has been in business since 1996.

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Do you offer technical support to customers ?
Yes. Hours are M-F 8am-9pm, SAT 9am-8pm.We encourage our customers to send email to Support with questions or concerns about their Internet access or web site. We respond to customer support email up to about 9pm EST on week days.

 

What operating system do your webservers use?
UNIX and NT.

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WMIS Internet is accepting resumes for technicians, entry level and experienced. 
Please send to

Acceptable Use Policy and Service Agreement
Copyright © 1996-2005 WMIS Internet, All Rights Reserved.

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